Borderlines Film Festival is a Community Interest Company that brings films and related events to audiences in a large rural area who would not otherwise have access to the cinema experience that their urban counterparts take for granted.
This privacy policy explains how we use any personal information we collect about you when you use this website or visit and interact with the Festival.
- What information do we collect about you?
- How will we use the information that we have collected?
- Marketing
- Access to your information and correcting it
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
We collect personal data that you submit voluntarily to us by means of enewsletter and direct mail sign-up or by filling in a visitor questionnaire during the Festival.
Personal information we collect includes:
When purchasing a ticket through the website you will be linked to our Central Box Office which is run by The Courtyard in Hereford. Alternatively, you may be linked to the box office systems at Malvern Theatres, Ludlow Assembly Rooms; Booths Bookshop Cinema, Hay or The Conquest Theatre, Bromyard. We do not see any of your details, neither your name, address, phone number, email address, nor tickets ordered and credit card number.
How will we use the information that we have collected?
Here at Borderlines Film Festival we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us.
We collect information about you in order to provide you with email updates and marketing information about Borderlines Film Festival and the films we screen, and/or to send you Festival brochures and flyers by post, according to the marketing permissions you have opted for. Occasionally our e-newsletters will include items about events taking place at our partner venues that we deem to be of interest to you. Similarly, our postal mailouts may periodically include leaflets from organisations which we support.
When you subscribe to our mailing list only the details you give us are collected.
We use a GDPR compliant marketing automation platform (MailChimp) to store our database, send you emails and host our e-news signup forms.
Any information collected at this site is entirely confidential and will not be given out or sold to, or traded with any third party.
Marketing
We will not send you e-newsletters unless you have first given your consent, by signing up to the mailing list. We will never place you on any of our mailing lists after you have made an order, nor do we use or have access to the data collected in the ordering process.
If you have consented to receive marketing, you may opt out at any time. The option to quickly and easily ‘unsubscribe’ is included in the footer of every email we send you.
Access to your information and correcting it
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail or write to us at the following address. This information will be provided free of charge.
We want to make sure that your information is accurate and up to date. You can ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard information log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
Most browsers are initially set to accept cookies. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 May 2018.
How to contact us
Please contact us if you have any concerns regarding privacy issues, or information we hold about you.
- by email or use our contact form
- or write to us at Borderlines Film Festival CIC, 31 Watling Street, Leintwardine, Shropshire, SY7 0LW
Download a copy of this privacy policy as a PDF
